Support Solutions
The philosophy of UltraCare is to provide its customers with the highest level of
customer service at all times. As the complete support organisation, UltraCare can
meet the demands of any customer. With a breadth of products that support group
machine sales activity, UltraCare continues to be innovative and professional in its
delivery of customer expectations.
Re-Manufactured Machines
Using the expertise from within the Wadkin Group manufacturing capability, UltraCare
offers an unrivalled re-build service. Machines are stripped down to base castings,
are thoroughly cleaned and rebuilt to the original manufacturer specifications.
Project Management
Drawing together all the expertise and knowledge from the Wadkin Group, UltraCare has
the ability to manage any scale of project. From a full line installation to a total
facility development, customers can be confident that their objectives will be met in
a professional cost effective way.
Service Contracts
UltraCare provides the leading maintenance and breakdown service in the United Kingdom.
With over 30 regionally based engineers, UltraCare has the ability to respond to a
customer within 24 hours, providing maintenance and service agreements for all
manufacturer's machines.
Spares
UltraCare offers a fast and efficient parts service worldwide. Customers who need
parts for any make and model of machine can access them through UltraCare's spares
service, including spares and parts for many discontinued models.
Health and Safety
UltraCare provides a comprehensive training programme, incorporating health and
safety and machine operator training. Training programmes can be completed within a
customer's facility, or at the Wadkin Group Training Academy in Leicestershire.
Supporting Excellence
UltraCare's all-round support capability is enhanced by the machine supply abilities
of the Wadkin Group. With leading manufacturer "Wadkin Machines" and leading machine
provider "Amazon Machine Solutions" the Group has the capability to understand and
meet the needs of any customer in the marketplace. The expertise within the group of
companies also means customers will receive the highest level of service for their
particular requirements.
Benefits
- Engineering excellence, built on over 100 years of experience
- Full nationwide UK coverage
- 24 hour response time
- One stop shop you can trust for the provision of machines, spares, tooling
and all support requirements
- Reduced downtime
- Increased efficiency through regular preventative maintenance
- Increased profitability
- Increase the re-sale value of your machines
- Buy a rebuild at a fraction of the cost of purchasing a new machine
- Confidence from dealing with reputable market leader
- Access to extensive knowledge base of engineers and service team
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