WADKIN

Service Support

The philosophy of Wadkin is to provide its customers with the highest level of customer service at all times. As a complete support organisation, Wadkin can meet the demands of any customer. With a breadth of products that support group machine sales activity, Wadkin continues to be innovative and professional in its delivery of customer expectations.

Our technical expertise is bettered by no-one, and with the knowledge and heritage of over 100 years of manufacturing, whatever technical query that you have on a machine, Wadkin should be your first port of call.

Benefits of Wadkin Service Support

• Engineering excellence, built on over 100 years of experience
• Full nationwide UK coverage
• 24 hour response time
• One stop shop you can trust for the provision of machines, spares, tooling and all support requirements
• Reduced downtime
• Increased efficiency through regular preventative maintenance
• Increased profitability
• Increase the re-sale value of your machines
• Buy a rebuild at a fraction of the cost of purchasing a new machine
• Confidence from dealing with reputable market leader
• Access to extensive knowledge base of engineers and service team

Service Contracts

Wadkin provides the leading maintenance and breakdown service in the United Kingdom. With regionally based engineers located where customers need them most, Wadkin has the ability to respond to a customer within 24 hours, providing maintenance and service agreements for all manufacturers machines.

Our complete geographic spread of engineers allows us to offer a comprehensive range of service support solutions. Wadkin offers preventative maintenance programmes that troubleshoot and solve potential problems before production is disrupted. As part of this programme we will inspect your equipment and perform regular maintenance regardless of the manufacturer.

Re-Manufactured Machines

Before and after images of a factory remanufactured Wadkin RM Planer Thicknesser

Wadkin offers an unrivaled remanufacturing service. With the only remaining manufacturing facility in the UK we are best placed to transform your current old machine, or we can offer a range of remanufactured machines at a fraction of the cost to a new equivalent.

Health and Safety

Wadkin provides a series of comprehensive training programmes, incorporating health and safety and machine operator training. Training programmes can be completed within a customer's facility, or at the Wadkin Education facility in Leicestershire.

Project Management

Utilising the latest technologies, the Wadkin engineering team provides complete project and industrial engineering services to small, medium or large manufacturing operations. From a full line installation to a total facility development, customers can be confident that their objectives will be met in a professional cost effective way in a way that is right for their business.

Wadkin's team of experienced industry professionals is committed to increasing your production capability. Our experts take a personal approach to helping you select the right equipment, integrating it into your facility and keep it running smoothly. We take the time to study your long range objectives, assess the available technology and help you evaluate your return.